This Privacy Policy describes the principles Brainbot will use, through the App, to protect the privacy of personal health information in its possession or control, in accordance with the law and Brainbot’s own policies.
In order to ensure that this Privacy Policy is kept up to date, we reserve the right to change this Privacy Policy from time to time. Any changes will be effective 30 days following Brainbot providing you with notice. Notice of changes to the Privacy Policy may be posted on the App and/or via email. If you access or choose to continue to be serviced by the App after the effective date of the change, you automatically accept the change.
Brainbot will identify the purposes for which personal health information is collected. If Brainbot intends to use your personal health information for any other purpose, we will seek your consent.
The App collects personal health information from you as input details about yourself, your concussion, and your recovery activities. In addition, with your explicit consent, Brainbot may collect personal health information from third-party applications and wearable health devices. This collection may include, but is not limited to, data on physical activity, heart rate, sleep patterns, and location-based information, providing contextual insights into your activities.
Brainbot uses this personal health information to administer your account and provide various services within the App, leveraging both entered and collected data to deliver tailored insights and enhance your recovery experience. De-identified information is used, (1) in artificial intelligence tools to generate insights, (2) to improve the App, and (3) to train artificial intelligence models.
Moreover, Brainbot uses aggregate-level, de-identified data from your information combined with data from other App users for analytics. This analysis aids in marketing efforts, further development of the App, and may be shared with healthcare providers and public authorities when appropriate.
Brainbot collects personal information about you which you enter into the App. Brainbot only collects that information from you necessary to provide you with the services and features available through theApp. This information may include:
Contact Information: We will record your first name, last name, email address, and username
Information on Account Creation: Who, when and where the account was created and, if applicable, deleted
Information regarding Application Usage: We will utilize Google Analytics, or a similar service, to provide Brainbot with information relating to how you use each aspect of the Application, including when and where you login to the Application. We will also record whether you opt-in or not to receiving notifications.
Personal Health Information Inputted by the User: As part of your usage of the Application, you will be inputting a variety of information related to your concussion and ongoing activities. This includes: date of concussion; how you felt in the last two weeks (prior to the date of account creation); how much activity you did in the last two weeks (from the date of account creation); logging activities planned and completed on a daily basis, including the name of the activity (whether pre-provided by the Application or a new activity you create), date and time logged, activity duration, time and date of the activity, points associated with the completed activity, symptoms associated with the activity, and notes you may choose to include; completing symptom evaluations including symptom name, severity score, and date; any notes you may choose to enter, including the date, content, and time created
Personal Health Information Generated by the Application: As you use the Application, the Application stores and performs calculations based on your inputs. This includes: calculating a number of “activity points” that provides a gauge for you to help plan and regulate your activity levels each day based on the information provided by you when you create an account; calculating a new number of “activity points” on a weekly basis dependent on the information you input into the Application relating to your completed activities and your response to the completion of those activities, providing you certain insights relating to your activities, including summaries of the total“activity points” utilized during any given day and your overall well-being on those days, summaries of your “activity points” and well-being of an entire week and indications of “streaks” of daily or weekly activity logging.
Information from Third-Party Applications and Wearable Health Devices: With your explicit consent, Brainbot may collect data from third-party applications and wearable health devices you connect to the App. This data may include, but is not limited to, metrics such as physical activity, heart rate, sleep patterns, and location-based information. The collection of this data aims to enhance the personalization and effectiveness of the services provided by the App, offering more tailored insights into your health and recovery activities.
Brainbot will use personal health information only for the reasons it was collected, unless you give additional consent to use or disclose it for another reason. Brainbot will keep personal health information only as long as necessary for the identified purposes. Brainbot may share your information with our affiliates and service providers who may be involved in delivering Brainbot’s services, providing customer support, and conducting customer research or satisfaction surveys. These service providers are obligated to protect your information, and they are only given the information necessary to perform their designated functions. Brainbot does not authorize any service providers to use or disclose your information for their own marketing or other purposes. We may also share your information with our financial, insurance, legal, accounting or other advisors that provide such professional services to us.
Your information may be processed and/or stored outside of Canada. While we undertake measures to protect your information, when it is stored and/or processed in other jurisdictions, the laws of other countries may not provide the degree of protection for information that is available in Canada. If your information is transferred outside of Canada, it may be available to the foreign government of the country in which the information or entity controlling it is situated under a lawful order made in that country and used for purposes other than those described herein. By providing us with your information, you are allowing your information to be transferred outside of Canada.
It is your responsibility to keep your information on the App accurate, complete, current and relevant for optimum use of the App’s features.
The safety and privacy of your information is the highest priority for Brainbot. Personal health information will be protected by security safeguards appropriate to the nature and format of the information being stored. We strive to protect your personal health information from theft, loss, and unauthorized access, copying, modification, use, disclosure and disposal. We conduct audits and complete investigations to monitor and manage our privacy compliance. We will use commercially reasonable efforts to ensure that all of our officers, employees and agents protect your privacy and only use your personal health information for the purposes you have consented to.
Brainbot operates with several safeguards to ensure the privacy of your personal health information, including administrative, physical and technical safeguards: Brainbot 's Privacy Policy governs the way in which all employees manage client information. Concern for your privacy is our top priority and is engrained in the company culture. In addition, all Brainbot employees and contractors must sign a confidentiality agreement as a condition of employment / executing any form of contract. Brainbot implements facility access controls and workstation security to protect client information.
Brainbot is committed to protecting your personal health information against potential data breaches. We have implemented robust cybersecurity measures, including continuous monitoring of our systems for unusual activity, regular security audits, and immediate response protocols in case of any suspected security incidents. Our team is trained in best practices for data security and privacy. In the unlikely event of a data breach, we will take immediate steps to mitigate any potential harm and will notify affected users promptly in accordance with applicable laws and regulations
Brainbot uses an industry leading data centre services supplier to host the App; this supplier in turn uses industry-leading encryption and security techniques and technologies in order to keep your information secure.
We will make readily available to individuals specific information about our policies and practices related to the management of personal health information. Individuals will have access to information about these procedures through this Privacy Policy or by contacting our Chief Privacy Officer. The information will be available in a format that is easy to understand.